FAQ
Below are a few questions that might assist you to choose our services -
Do you provide call-outs?
Yes, we can visit your home or business to provide a variety of services including setting up broadband and wireless. Please note that we can only offer this service to the local area.
There are a lot of cowboys out there, can we trust you?Yes, we are aware that there are a lot of cowboys and fly-by-night techies out there. We are completely honest in our opinions and advice, if we do not think you need to spend money on equipment we will tell you so. The PC centre has been in Nantwich for over 10 years.
Do you sell new systems?
Yes we sell new and 2nd user systems (when available), 99% of the PC's we sell are built in-house by us and are not mass produced like other stores. We build PC's to your specification and budget and do not force products on our customers.
Do you offer business accounts?
Yes, we offer business credit accounts and we also can offer service contracts to business customers. We can eliminate call out charges so you only pay for parts.
Do you remove Virus's and Spyware?
Yes, we normally remove spyware and viruses from machines everyday. Even if your Anti-Virus is up to date you can still get infected, if you are receiving messages concerning spyware or viruses from products you do not recognise i.e. XP antivirus 2009 and it asks for your credit card details do not enter them and contact us.
Can you upgrade and repair old PC's?
Yes, due to the credit crunch we are repairing more and more old PC's at the moment. We can upgrade most of the components in your PC and even upgrade a Windows 95/98 PC to run XP.
Do you provide websites?
Yes, we can provide websites for most businesses or home users, ranging from home users who want to be able to advertise their family to other family members to businesses including online stores.
My broadband/wireless doesnt work can you help?
Yes, we can provide home or business visits to help diagnose broadband issues or wireless connection issues.
What Anti-Virus should I buy?
Despite what other stores will tell you there is "no best" anti-virus. We base our recommendations on several key facts -
1 - Is the anti-V likely to be targeted? - Most of the mainstream anti-v's are usually targeted by virus's. Because they are so popular virus writers know that if they can get around the Anti-v Security more machine will be infected.
2 - How much RAM does the Anti-V require to run? The more ram required the slower your pc will perform and bootup. Some of the mainstream AV's use in excess of 50Mb - 60Mb.
3 - How many machines can you install the product on?
In answer to these questions we recommend NOD32 this has been tested by us and is used by us and our business customers.